Frequently asked Questions (FAQ)

Welcome to our FAQ section where you will find answers to frequently asked questions about the car rental services of Dotcom Rent Car. If you have any other questions, please do not hesitate to contact us directly.

  • You can book a car online, via our website or by calling us directly. Follow the simple steps to select your vehicle, dates of hire and to make your reservation.
  • We offer a wide range of vehicles, including cars economical, SUV, luxury sedans and more. Visit our website to discover our complete selection.
  • We accept payment by credit/debit card and cash, according to the specific conditions of each rental. The payment details will be provided at the time of booking.
  • Our opening hours vary according to the location. Please visit our website or contact us directly for details on our opening hours.
  • Yes, you can cancel your reservation according to our cancellation policy. A cancellation charge may apply depending on the time of cancellation and the specific conditions of each booking.
  • The price for the rental usually includes the basic insurance, roadside assistance and unlimited mileage. Additional options, such as additional insurance or accessories may be available at an additional cost.
  • You will need to present a valid driver's license, identity document and a credit card in the name of the main driver. Additional documents may be required depending on the specific conditions of the lease.
  • Yes, you can usually add an additional driver at an additional cost. Please contact us for more information about our policies and terms and conditions relating to the additional drivers.

If you have other questions or concerns, please do not hesitate to contact us. Our team is here to help you to make your experience of renting a car as simple and enjoyable as possible.

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