Policy of refund and return

At Dotcom Rent Car, we strive to provide exceptional customer service and an experience of car rental without worry. If for any reason you need to cancel your booking or to make a return, please visit our refund policy, and returns below :

Cancellation of Booking :

1. Free Cancellation : Dotcom Rent Car offer a free cancellation period for most bookings. This period is generally specified at the time of booking and may vary depending on the vehicle type and specific conditions. During this period, you can cancel your reservation free of charge.

2. Cancellation fees : If you cancel your reservation outside of the free cancellation period or if you fail to retrieve your vehicle, a cancellation fee may apply. These fees will be specified at the time of booking and may vary as a function of various factors.

Returns and Refunds :

1. Returns Premature : If you need to return your vehicle earlier than expected, please contact us as soon as possible to arrange the return. According to our availability and our terms and conditions of rental, additional fees may apply for returns premature.

2. Refunds : Refunds for reservation cancellations or returns premature infants will be treated in accordance with our internal policies and procedures. Refunds can take some time to be processed and may be subject to administrative charges.

3. Modification of Reservation : If you need to change your booking, please contact us as soon as possible. We will do our best to accommodate your needs, but please be advised that a change fee may apply depending on the nature of the change.

Contact us :

For any questions or concerns about our policy on returns and refund, please do not hesitate to contact us. Our dedicated team is here to help you and provide you with the necessary assistance to ensure a hassle free car rental pleasant and worry-free with Dotcom Rent Car.